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Customer information

Be won over by our services.

Orders

Your order represents a binding offer to enter into a contract. The contract is concluded when our electronic order confirmation is given. The contract language is German. Orders are stored in your account and can be viewed there and printed out by you.

Order processing/Amendment of errors

You can select individual product categories on the home page. Using the search function you can search for product names, order numbers and, where appropriate ingredients. Simply add the desired products to your basket. The details of your online order will be summarized in your basket again and you can correct these there using the delete function provided under "item" and then update the basket before you place your order by clicking the "buy" button.

Delivery times and costs

Information about delivery times and shipping costs can be found here
Payment

As a customer, you can pay Otto Weitzmann hassle-free by PayPal, VISA, Mastercard, cash on delivery (only Germany and Austria; cash on delivery fee for Germany: EUR 9.16 gross/for Austria: EUR 11.31 gross), or bank transfer to the following account:

Stadtsparkasse Augsburg
IBAN: DE34 7205 0000 0000 0312 94
BIC: AUGSDE77XXX